World of D’Orazio guarantees your jewelry to be free of manufacturing defects for one calendar year from purchase. These defects can include clasp breakage, missing pavé stones (stones under .01ct), loose diamonds or loose prongs. Such defects do not include general wear and tear, scratching, stretched chains/rings, lost jewelry or jewelry damaged due to improper cleaning or storage. Because we stand behind the quality of our brands, any third-party or outside jeweler altering your jewelry will void your warranty with us.

Still have a question about your piece or how to care for it? Click HERE to ask one of our experts.

Please note we do not offer cash refunds. All returns will be given in store credit when received within 30 days of purchase. 

Due to the high value of each item, you are required to contact us for more information on how to properly package and return your purchase before we can begin the return process. 

For assistance with a return or any other related questions, click HERE to chat with our team.

All domestic orders placed on our site will be sent via Fedex 2-day air and require a signature upon delivery. Please allow up to five days for processing.

Please note, we do not deliver on Saturdays or Sundays.

We ship to select international countries. To request an international purchase, please email us at info@theshoparchives.com.

For questions regarding shipments, please click HERE to chat with our team.